In 2025/26, Malaysian SMEs are facing a pivotal moment in digital transformation. With rising operational costs, talent shortages, and increasing customer expectations, businesses must find smarter ways to stay competitive. Enter hyperautomation —a strategic approach that combines Artificial Intelligence (AI) , Robotic Process Automation (RPA) , and Machine Learning (ML)  to automate complex business processes end-to-end. What Is Hyperautomation? Hyperautomation goes beyond t

In a world rapidly transforming through artificial intelligence, many businesses rush to implement AI tools without a strategic foundation. However, technology without direction often results in fragmented projects, limited value, and wasted investment. AI success requires a structured approach—one rooted in business fundamentals and aligned to the organization's strategic objectives. In our earlier post, Effective Frameworks for Crafting a Winning Business Strategy , we expl

What is a Business Strategy and Why It Matters A business strategy is a structured plan that defines how an organization will achieve its long-term objectives and maintain competitive advantage. It clarifies where the business is going, how it will get there, and how success will be measured. An effective strategy provides focus, informs decision-making, aligns teams around shared priorities, and ensures resources are directed toward the highest-value initiatives. Without a c

In recent months, Malaysia has witnessed a heartbreaking surge in violent and tragic incidents involving teenagers—bullying, rape, suicide, even murder. Many of these events have taken place within or around school grounds, shaking public confidence in our education system. As expected, fingers have been pointed at schools, teachers, and administrators. But while schools are undeniably responsible for student safety, we must ask: Are they the only ones accountable? The answer

Implementing Enterprise Architecture (EA) in an organization can feel like embarking on a challenging, yet rewarding journey. The right approach can significantly boost operational efficiency, enhance decision-making, and ensure IT strategies closely align with your organization's goals. Understanding the importance of each step can mean the difference between success and stumbling along the way. This blog post highlights essential steps to prepare for a successful implementa

Understanding Critical Thinking Critical thinking is the ability to analyze information objectively and make sound judgments. It requires evaluating evidence, spotting biases, and considering different perspectives. With information available at our fingertips, the importance of critical thinking cannot be overstated. It helps individuals tackle complex issues, make informed choices, and engage in meaningful discussions. For example, a 2022 study found that people who regular

As of October 14, 2025, Microsoft officially ended support for Windows 10, leaving many businesses in a challenging position. Despite this, a significant number of PCs and laptops still run this operating system. For business owners, this situation raises serious concerns about security vulnerabilities and the risks associated with outdated software. In this article, we will discuss practical steps that business owners can take to ensure their Windows 10 devices remain secure

As we navigate a rapidly changing job market, the spotlight has often been on Generation Z and their distinct qualities. But another...

In the fast-paced world of technology, businesses are increasingly investing in artificial intelligence (AI) to enhance operations and...

In our fast-paced, technology-driven world, artificial intelligence (AI) has significantly changed how we face challenges and make decisions. With AI becoming a core part of our lives, critical thinking and problem-solving skills are more vital than ever. But what are these two skills, and why do they matter so much today? Let’s take a closer look! What is Critical Thinking? Critical thinking is the ability to analyze information objectively, looking at it from different angl

Governance is one of the main reasons organisations put enterprise architecture (EA) in place. Good governance turns strategy into clear...

Many organizations are still running critical endpoints on Windows 10 as Microsoft ends mainstream support on October 14, 2025. That...

In theory, integrating a Configuration Management Database (CMDB) with an Enterprise Architecture (EA) tool should provide a powerful,...

Recently, I made a trip back to Sabah to visit my parents. My mother, 83, is remarkably healthy—physically and mentally. Friends,...

HRD Corp (Human Resource Development Corporation) is a government agency under Malaysia’s Ministry of Human Resources. It manages the...

Information technology (IT) is a vast and dynamic field that touches nearly every aspect of modern life. For beginners, understanding the...

In today’s fast-paced, hyperconnected world, one skill stands out as essential for Gen Z: Emotional Intelligence (EQ) . Born between the...

As artificial intelligence (AI) continues to reshape industries, business owners face a critical question: How do we adapt strategically...

At MR Consultancy Services (MRCS), we believe that training is not just an operational necessity—it’s a strategic investment in your...

Tariffs: Rethinking Global Supply Chains Tariffs have emerged as a powerful disruptor of global trade. Businesses that once relied on...