Helping Business Owners Adapt to the AI-Centered Workplace
- Mervin Rasiah
- Sep 17
- 2 min read
Updated: Sep 27
As artificial intelligence (AI) continues to reshape industries, business owners face a critical question: How do we adapt strategically and responsibly to this transformation? At MR Consultancy Services (MRCS), we believe the answer lies in AI literacy, AI competency, and a structured AI adoption roadmap.
From Awareness to Action: AI Literacy vs. AI Competency
According to Thomas K. F. Chiu (2025), AI literacy is the foundation—understanding what AI is, how it works, and its ethical implications. AI competency, on the other hand, is the ability to apply AI tools effectively and responsibly in real-world business contexts.
"AI literacy is the compass; competency is the engine." — Chiu, T. K. F. (2025). AI literacy and competency: definitions, frameworks, development and future research directions. Interactive Learning Environments, 33(5), 3225–3229. DOI: 10.1080/10494820.2025.2514372
At MRCS, we help businesses move from literacy to competency through our Gen AI for Business Owners course—a hands-on, strategy-driven program designed for Malaysian SMEs and regional enterprises.
The MRCS AI Strategy Framework
Our course is built around a practical framework that guides business owners through four key phases:
Vision – Define how AI aligns with your business goals.
Value – Identify high-impact use cases and assess feasibility.
Risks – Understand legal, ethical, and operational risks.
Adoption – Build a roadmap for responsible AI implementation.
Each participant leaves with a customized AI adoption roadmap, tailored to their business needs and capabilities.
Why This Matters Now
75% of executives rank AI as a top strategic priority, yet only 25% see significant value from it (BCG AI Radar, 2025).
Malaysia’s AI governance is evolving, and SMEs must prepare for compliance with PDPA, NAIO guidelines, and global standards.
AI tools are now accessible to non-technical users—making this the right time to upskill and strategize.
What You'll Learn in the Course
How to define an AI vision aligned with your business strategy.
How to assess AI value using feasibility and ROI metrics.
How to identify and manage AI-related risks.
How to drive adoption through structured planning and decision-making.
Ready to Future-Proof Your Business?
If you're a business owner looking to integrate AI responsibly and strategically, contact MRCS today to learn more about our Gen AI for Business Owners course.
📧 Email: info@mrcs.cloud 📞 Phone: +60 12 232 1025 🌐 Website: www.mrcs.cloud
Comments